Regular apartment cleaning in Austria and Germany: how we do it
Here is an honest picture of what cleaning looks like for most people in a big city. Friday evening. You just got home from work. The apartment has not been cleaned in two weeks. On the weekend you need to catch up with friends, do something with the kids, and somewhere between all of that find a couple of hours for the vacuum and the mop. Obviously, cleaning gets pushed back again.
This is exactly what we do at Shine Guards. Regular cleaning means we come on a schedule and clean instead of you. Weekly, every two weeks or once a month – whatever works for you. Our clients in Vienna say that after a couple of months they stop thinking about cleaning as a task altogether. The apartment is just always clean.
Deep cleaning vs regular – what the difference actually is and what you need
There are two types of cleaning and they often get confused. The first is deep cleaning. That is when everything has been neglected and you need to reset the apartment: wash windows from outside, clean the oven from the inside, pull the fridge away from the wall. That is a separate service with a different scope.
Regular cleaning is completely different. We clean what has gotten dirty over the past week or two. Floors, kitchen, bathroom, dust throughout the apartment. Nothing extraordinary – but it is precisely this regularity that produces the effect. Dirt does not get a chance to build up to the point where it becomes hard to deal with.
Most of our clients start with a deep clean. We bring the apartment up to a good baseline first, then move to regular maintenance. That is the most logical sequence and we always recommend it.
What exactly we clean – room by room checklist
We work with a clear checklist. Not a vague "general clean" but a specific list for every zone of your apartment.
• Vacuum and wet mop across the entire floor
• Dust: furniture, nightstands, shelves, windowsills
• Bed: make it or change linen if needed
• Mirrors and glass surfaces
• Radiators, switches, outlets
• Countertops and cabinet fronts
• Appliance exteriors: fridge, stove, microwave
• Switches, outlets, radiators
• Toilet, sink, bathtub or shower
• Mirrors and glass surfaces
• Taps and metal elements – polished
• Towels – replaced if needed
Living room and other areas
• Dust from furniture, shelves, electronics
• Mirrors and glass surfaces
• Tidy surfaces and organise items
If you need anything beyond this standard – ironing, interior window washing, hood cleaning – we add it as an extra. Everything is agreed before we start.
Who this service is for – and why people stop cleaning by themselves
Busy people and families with kids
Both partners work, there are kids, there is a social life. Cleaning on the weekend is the last thing anyone has energy for. We come in the morning before work or during the day while no one is home. Saturday stays yours.
Under Austrian tenancy law, a landlord can withhold the deposit if the apartment is returned in poor condition. Limescale on fixtures, grease on cabinet fronts, darkened silicone in the bathroom – all of these are grounds for deductions. Our tenant clients return apartments without disputes.
For some people, cleaning independently is physically difficult. We come regularly, handle things carefully and do not touch anything we should not. Trust matters here just as much as quality.
Landlords and property owners
Regular maintenance reduces wear and makes tenant turnovers easier. For Airbnb property owners, we have a dedicated service built around the specifics of short-term rental.
How we work in Vienna – and why clients do not look for anyone else
Vienna is a city where service companies face clear expectations. Show up on time. Do what was promised. Do not require constant supervision. We built Shine Guards around exactly this.
Every one of our specialists first goes through training, then passes a practical assessment. Only then do they visit a client. Every client is assigned a personal manager – a specific person with a name who responds within 30 minutes. After every clean, the manager reaches out themselves.
Our clients in Vienna say the thing they value most is predictability. The price is known upfront. The scope is fixed. Nobody needs to be watched. We communicate in English, Ukrainian and Russian – which is helpful for a large portion of Vienna residents.
Regular cleaning in Berlin, Munich, Hamburg
Germany looks a lot like Vienna in this regard. People rent apartments, live on tight schedules and cleaning keeps getting postponed. We bring to Germany the same standard that works in Austria. Trained staff. Fixed price. Personal manager. Feedback after every visit.
What else can be included in the clean
The standard package covers most needs. If you need more, we add it separately.
Ironing – €28/hr. Folding and organising wardrobe – €28/hr.
• Fridge inside and out – €35
• Kitchen cabinets inside and out – €28/hr
• Bathroom cabinets: wipe-down and disinfect – €28/hr
Dispatch within two hours – €30/hr. Last-Minute Cleaning for when it needs to happen now.
How to book – five minutes and done
Fill in the form at shineguards.com
Name, phone, address, when you are available. Any special requirements go in the comments.
Manager calls within 30 minutes
They confirm the size of the apartment, number of rooms, whether there are pets and what extras might be needed. We fix the price and the date.
All equipment and supplies are brought along. You do not need to be home.
The manager calls or messages after the clean. If something is not right, we sort it out immediately.
We set a recurring schedule and assign the same specialist where possible. No need to re-explain your preferences every time.
Questions people ask us all the time
How often should we come?
If you have kids or a dog, weekly is better. For couples or single occupants, every two weeks usually works well.
Does someone need to be home?
No. Most clients leave a key or provide access via a smart lock. We take full responsibility for the property.
What products do you use?
Our own. If you have allergies or prefer us to use your products, just let the manager know.
What if I am not happy with the result?
Call the manager. We will resolve it without any extra steps or charges.
It depends on the size and scope. You get a specific number after the first call. That number does not change.
Yes. Post a video review in Instagram Stories tagging @shineguards_vienna and keep it up for 24 hours – 5% off that clean.
Try it once – and see why our clients stop doing Saturday mornings with a mop
We are not promising it will change your life. But one item disappears from the to-do list for good. Clean apartment. Free weekend. No surprises on the invoice.
We work in Vienna, across Austria and in Bratislava. For new commercial clients, the first clean is free. Leave a request or get in touch directly – the manager will call you back within 30 minutes.
