Move-in / Move-out Cleaning

Move-in and move-out cleaning in Vienna and Austria: deposit returned, apartment ready

Moving out in Austria means more than packing boxes. The landlord will inspect the apartment. And if something is not right – limescale on the bathroom fixtures, grease on the kitchen cabinets, darkened silicone in the shower – they will deduct from the deposit. Sometimes without warning and for a significant amount.

Move-in / Move-out Cleaning from Shine Guards returns the apartment to the condition it was in when first rented. We know what landlords check in Austria and clean exactly those areas. Our clients hand back apartments without disputes.

Move-out and move-in – two different jobs

Move-out Cleaning is cleaning the apartment when you leave. Your goal is to get the deposit back. Our job is to bring the apartment to a condition where the landlord has no grounds to withhold anything.

Move-in Cleaning is cleaning when you arrive in a new apartment. Even if the previous tenants handed it over as clean – that is their version of clean. We clean so the apartment is genuinely clean from the first day.

Sometimes one client books both at the same time: a landlord wants to clean after the outgoing tenants and prepare for the incoming ones. We come between tenancies and handle everything in a single visit.

What move-out cleaning includes – the full list

Here is what we clean during a Move-out Cleaning.

Kitchen

• Oven inside: grease and burnt residue removed

• Fridge inside and out, expired items removed

• Extractor hood: filters and body degreased

• Microwave inside and out

• Kitchen cabinets: full clean inside and fronts outside

• Countertop, splashback and cabinet fronts

• Sink and tap polished

• Floor: vacuumed and mopped

Bathroom

• Toilet, sink, bathtub or shower cubicle

• Tiles: limescale and soap residue removed

• Silicone: whitened or cleaned of buildup

• Taps, showerhead, metal fixtures – polished

• Mirrors and glass surfaces

• Bathroom cabinets inside and out

• Floor and skirting boards

Rooms and living area

• Floor: vacuumed and mopped in all rooms

• Dust wiped from all surfaces: furniture, shelves, windowsills

• Mirrors and glass surfaces

• Radiators, switches and outlets

• Wardrobes inside – if previous tenants left items, we remove them

• Windows from the inside

Additional

• Balcony or terrace: swept and washed

• Rubbish and leftover items removed

• Windows from the outside – by arrangement (€36/hr)

Deposits in Austria – what you need to know

In Austria, rental deposits are typically one to three months of rent. When a tenant moves out, the landlord is legally entitled to withhold part of the deposit if the apartment is returned in poor condition. This is common practice.

The most frequent complaints involve the kitchen and bathroom. Grease in the oven and on the extractor hood, limescale on bathroom fixtures, silicone discolouration – these are checked first. We give these areas particular attention.

Clients who book Move-out Cleaning before handing back their apartment rarely face disputes with landlords. We cannot guarantee the deposit will be returned in full – there are other factors. But the experience of our clients speaks for itself.

Move-in cleaning – why it matters

Most people do not think about cleaning when moving in. The apartment looks clean – that is usually enough. But looking clean and being clean are different. Previous tenants had their own standards, possibly pets, and their own cooking habits. Including their grease in the oven that they happened to forget about on move-out day.

Move-in Cleaning gives you the certainty that you are starting in a genuinely clean space. We clean everything – the inside of wardrobes, ventilation grilles, every surface. After that, any dirt that appears is new. Not a leftover from before.

For landlords: preparing the apartment between tenancies

If you rent out an apartment, the gap between tenants is both a cost and an opportunity. A clean, well-presented apartment rents faster and at a better price. Shine Guards comes between tenancies and prepares the apartment for new viewings.

For landlords managing multiple properties, we put together a dedicated commercial proposal. The first clean for new commercial clients is free.

How we work

Our specialist arrives with everything needed. We do not ask you to buy products and we do not use whatever was left in the apartment. Different products for different areas.

Your booking has a dedicated manager. They confirm details before we start and follow up after we finish. If the landlord raises any concerns after our clean – call the manager. We deal with it.

How to book move-out or move-in cleaning in Vienna

Leave a request at shineguards.com

Select the type: Move-out or Move-in. Add the address and your move-out or move-in date. The earlier you book, the easier it is to get the time slot you need.

Manager calls within 30 minutes

They ask about the size, number of rooms and condition of the apartment. Then they confirm the exact price and timing. The price does not change once work starts.

Our Shine Guard arrives

You do not need to be there. Most clients leave a key or arrange access in advance. We clean and leave.

Apartment ready for handover or move-in

The manager follows up after the clean. Any questions get resolved straight away.

Questions about move-in / move-out cleaning

Will move-out cleaning help me get my deposit back?

It significantly increases the chances. Most landlord complaints concern the kitchen and bathroom – exactly the areas we clean most thoroughly. We cannot guarantee the full deposit will be returned – that also depends on the overall condition of the apartment and the individual landlord. But the vast majority of our clients hand back apartments without any disputes.

How much does move-out cleaning cost in Vienna?

The price depends on the size of the apartment and its current condition. We do not publish a standard rate. The manager gives you an exact figure after confirming the details – before work starts. It does not change after.

How far in advance should I book the clean before moving out?

Ideally two to three days before you hand the apartment back. That leaves room for a follow-up visit if anything needs attention. If the timeline is tight – let the manager know and we will do our best to fit it in.

Do you wash the windows during a move-out clean?

Windows from the inside are included in the standard scope. Washing windows from the outside is an add-on at €36/hr. We can add it to the booking.

Can move-out and move-in cleaning be booked together?

Yes. That is the most common arrangement for landlords between tenancies. One visit – one booking – apartment ready both for handover and for the new tenants.

How long does a move-out clean take?

A one-bedroom apartment in average condition takes three to five hours. A two-bedroom takes longer. The manager gives an accurate estimate after confirming the details.

Move out without the stress, get the deposit back without the argument

Move-out Cleaning is not just cleaning. It is a way to close the deposit question without conflict. The landlord gets the apartment in order, you get the money back. That is what Shine Guards does.

Shine Guards covers Vienna, all of Austria and Bratislava. Leave a request at shineguards.com or contact us directly – the manager calls back within 30 minutes.

Book move-out or move-in cleaning

Shine Guards – Vienna, Austria, Bratislava. Leave a request – manager calls back within 30 minutes.

+43 681 20873649 | hello@shineguards.com | shineguards.com

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